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- Getting startedSetup, targets, themes, moving to a new iPhone
- Breaks and remindersPause, fewer reminders, meetings, Apple Watch
- Food and photo scansHow estimates work, fixing portions, barcodes
- Plans and workoutsChanging plans, easier moves, the 60+ track
- SubscriptionTrial, cancel, restore purchases, refunds
- Privacy and dataWhat we store, export, delete your account
Getting started
How does ChargeRep set my targets?
From your answers when you set up the app: age, height, weight, activity and goal. The app uses standard formulas with safe limits and shows how it got there. You can change your details later in You.
Do I need an account?
No. Everything works on your iPhone without one. Sign in with Apple only if you want to keep your data when you switch phones.
How do I move to a new iPhone?
Sign in with Apple and turn on sync on your old iPhone, then sign in with the same Apple ID on the new one. Restore purchases brings Premium back.
Breaks and reminders
How do I pause breaks?
Tap Pause on Today, the Lock Screen countdown or the Control Center control, and pick how long. Vacation mode in Settings pauses them for days.
I get too many reminders. What can I do?
In Settings → Reminders and breaks, set a longer gap between breaks or a lower daily maximum (4 to 12). After three skips in a row, the app also offers fewer reminders.
Will a break interrupt my meetings?
Not if you allow calendar access: breaks skip the times your calendar shows you as busy. With a Focus on, reminders stay quiet unless you choose otherwise.
Food and photo scans
How does a photo scan work?
Your iPhone tries first. If it can't tell, and only if you allow it, the photo goes to Claude by Anthropic through our server in the EU. The model suggests foods and portions; the numbers always come from food databases.
The portion is wrong. How do I fix it?
Slide the grams of each item before you save. The app remembers what you usually eat and suggests it next time.
A barcode isn't found.
The app checks its own food database and then Open Food Facts. If neither knows the product, scan the nutrition label or add it by hand.
Plans and workouts
How do I change my plan?
Open Move and tap Change plan. Your progress in the old plan stays in your history.
An exercise is too hard or hurts.
Stop if it hurts. Every exercise has an easier version, and the limits you gave when you set up the app (sore knees, back, shoulders and so on) make the plan swap moves that strain them.
What is the 60+ track?
Plans for strength, balance and mobility with a gentle start, bigger buttons and spoken cues. You pick it when you set up the app.
Subscription
How does the free trial work?
The yearly plan starts with 7 days free. The app reminds you 2 days before the trial ends. Cancel at least 24 hours before the end and you pay nothing.
How do I cancel?
In the app, go to Settings → Subscription → Manage subscription, or on your iPhone to Settings → your name → Subscriptions. Premium stays on until the paid period ends.
How do I get a refund?
Apple handles payments and refunds. Ask at reportaproblem.apple.com. We can't refund App Store purchases ourselves.
Privacy and data
What do you store about me?
Without an account, nothing: your data stays on your iPhone. With sync on, your profile, food log and progress are kept in Frankfurt; health readings only with backup on. The table below and the privacy policy have the details.
How do I export my data?
Settings → Privacy → Export my data gives you a JSON file with everything the app has stored. You can also ask us with the form below.
How do I delete my account?
Settings → Privacy → Delete account and data removes your account and everything on our server at once. Cancel Premium separately in your Apple ID settings.
Privacy in plain words
The full privacy policy and terms are the legal versions of this.
| What | Where it lives | Shared with |
|---|---|---|
| Health and body data | On your iPhone; in our EU backup only if you turn backup on | Shared with: Nobody |
| Meal photos | Analysed on your iPhone; never stored on our servers | Shared with: Anthropic, only if you allow cloud help |
| Food log, breaks, XP | On your iPhone, synced to our servers in Frankfurt with an account | Shared with: Nobody |
| Calendar | Busy times read on your iPhone to skip meetings, never uploaded | Shared with: Nobody |
| Purchases | Paid through Apple; we get only what unlocks Premium | Shared with: Apple handles payment |
| Messages and waitlist emails | Messages go to our inbox by email; waitlist addresses in Frankfurt | Shared with: Resend sends the emails |